Get Au Qantas Claim For Lost/damaged Baggage Questionnaire 2018-2025

Filing a claim for lost or damaged baggage can be a straightforward process if you understand the necessary steps. This guide provides clear instructions on how to fill out the AU Qantas Claim For Lost/Damaged Baggage Questionnaire online, ensuring you provide all required information.

Follow the steps to complete your claim efficiently.

1. Press the ‘Get Form’ button to obtain the questionnaire and open it for completion.
2. Fill in your personal details, including your name, address, mobile phone number, home phone number, email address, and Qantas Frequent Flyer Number if applicable.
3. Provide your flight number and baggage receipt number. Enter the name that appears on the baggage receipt.
4. Indicate whether there was a name or address label on your baggage and provide the relevant details.
5. Specify where your missing baggage was checked in and the time it was checked in.
6. Describe where the missing baggage was last seen and provide the actual or estimated weight of the baggage in kilograms.
7. State when you discovered the baggage was lost or damaged or if items were missing.
8. Indicate whether you have private travel insurance by answering 'Yes' or 'No'. If 'Yes', provide the name of your insurer.
9. Sign and date the first signature section of the form, and then do the same for any subsequent signature areas as required.
10. Complete the section detailing the description of lost or damaged goods, noting where and when they were purchased and the purchase price.
11. Provide the total amount claimed for the lost or damaged goods and sign the final signature area.
12. Review and ensure all pages of the form are completed and signed before submission, attaching any supporting documentation.
13. Remember to reply to the original email from Qantas when submitting your completed form and documentation to ensure your details are associated with your case reference.

Start your claim process now by completing the AU Qantas Claim For Lost/Damaged Baggage Questionnaire online.