Get Mpesa/zap Reallocation Request Form - Kplc.co.ke

Filling out the MPESA/ZAP realignment request form online is a straightforward process. This guide provides step-by-step instructions to help you complete the form effectively, ensuring that you provide all necessary information for a successful transaction.

Follow the steps to fill out the form accurately

1. Press the ‘Get Form’ button to obtain the form and open it in your preferred editor.
2. Begin by entering your name in the 'Customer name' field. This information should match the name on your identification documents.
3. Select your mobile service provider from the options provided - either Safaricom or Airtel.
4. Input your confirmation code associated with your mobile service provider to authenticate your request.
5. Fill in your mobile telephone number in the 'Customer Telephone number' field for contact purposes.
6. Enter your Customer I/D or Passport number in the appropriate field. A copy of this identification must be attached.
7. Specify the misallocated electricity account number, ensuring that you provide accurate details for rectification.
8. Provide the correct electricity account number to which the funds should be reallocated.
9. Indicate the date when the payment was made.
10. Enter the amount paid in Kenyan Shillings, ensuring it corresponds to the transaction.
11. Record the time of the transaction for verification.
12. Finally, sign in the 'Sign (Customer)' section to authenticate that the information provided is true and accurate.
13. Once completed, save the changes or choose to download, print, or share the form as needed.

Complete your documents online today to ensure prompt processing of your request.