Start of Service RequestThank You for Joining Metro by TMobile ! By activating or using Metro Service you agree to our Terms and Conditions of Service located at metrobytmobile.com/terms.NameFirstDateLast//Account.

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How to fill out the Metro Start Of Service Request online

Completing the Metro Start Of Service Request online is a straightforward process designed for users to easily activate their Metro service. This guide will walk you through each section of the form, ensuring that you provide all necessary information accurately.

Follow the steps to complete the service request form.

  1. Press the ‘Get Form’ button to obtain the service request form and open it in your preferred editor.
  2. Enter your first and last name in the designated fields. Ensure the names are entered correctly, as they will be associated with your account.
  3. Input the date on which you are filling out the form using the format MM/DD/YYYY.
  4. Provide your account PIN, which is an eight-digit number necessary for managing future account changes.
  5. Fill in your service address, including the city, state, and zip code, ensuring that the details are accurate to avoid service disruptions.
  6. Input your phone number in the specified format, making sure to include the area code for validation.
  7. If applicable, include a 9-1-1 address. This is required for features such as Wi-Fi calling.
  8. Enter your email address to receive updates and confirmations regarding your service activation.
  9. Review all entered information for accuracy and completeness. Ensure that you have selected any additional services or features you wish to include in your plan.
  10. Once all sections are completed, you can save changes, download, print, or share the form as needed before submitting it.

Complete your Metro Start Of Service Request online today to enjoy uninterrupted service!

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How long do you have to return a phone to MetroPCS?

Metro by T-Mobile will gladly assist with your Return. Return a Device or accessory (“Device”) within 14 days of the purchase date of the original Device or within 60 days of the purchase date of a T‑Mobile 5G Gateway.

Choose a FREE 5G phone from the largest selection in prepaid. Switch to Metro and choose from phones like the Samsung Galaxy A14 5G and Galaxy A23 5G. Via instant rebate with eligible port-in to $40+ rate plan.

Be sure you're connected to Wi-Fi on your phone and head to Metro by T-Mobile's Self-Service Center. If you do not have Wi-Fi access, you can call Customer CARE at 1-888-8metro8 to activate. You may also activate using a computer with an internet connection—be sure to have your device nearby.

Metro by T-Mobile Setup Fees Metro by T-Mobile requires customers to pay a $20 activation fee per line.

If you want to keep your existing phone number, be sure to let the Metro representative know. They will handle the number porting process for you. DO NOT cancel your existing cell phone service before signing up to Metro. If you cancel you current service, you risk losing your phone number.

Activate your phone by dialing 228 on your Metro device. Follow the instructions and enter your account information.

Metro by T-Mobile....Bring your phone to Metro. Make sure your phone is unlocked & compatible. Call your current carrier to make sure your phone is unlocked & ready to use. ... Get a Metro SIM card. Once your phone is unlocked & verified compatible, you can purchase a Metro SIM card. ... Pick your perfect plan.

A fee of $20 will apply any time a device is activated on an account, including new line activations and upgrades.

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