CITY OF COLUMBUS DEPARTMENT OF PUBLIC UTILITIES WATER/SEWER TENANT DIRECT BILLING AGREEMENT Tenant Name*: Deeded Owner*: Service Address*: Tenant Customer #: Owner Customer #: Tenant Social Security.

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How to fill out the Columbus Water Tenant Billing Agreement online

Filling out the Columbus Water Tenant Billing Agreement online is a straightforward process that ensures proper billing for water and sewer services. This guide provides detailed, step-by-step instructions to help you complete the form accurately.

Follow the steps to complete the online form effectively.

  1. Click ‘Get Form’ button to access the agreement and open it in the editor.
  2. Enter the tenant's name in the designated field. This is a required field that identifies the individual responsible for the bill.
  3. Provide the deeded owner's name in the next section. This ensures that the owner of the property is properly recorded.
  4. Fill in the service address where the water services will be provided. Make sure this address is accurate.
  5. Input the tenant customer number, if you have it, to assist with the billing process.
  6. Similarly, enter the owner customer number if applicable. This is often used to tie the account to the owner's record.
  7. Complete the sections for the tenant's and owner's Social Security or Tax ID numbers. These are essential for identification and billing purposes.
  8. Note the premises number if one is assigned to the property. This helps distinguish between different units or properties.
  9. Obtain a reading from the inside water meter and record it in the appropriate field along with the date the reading was taken. This information is crucial for initiating service.
  10. If applicable, also obtain the reading from the outside remote register. Fill in the reading in the provided space.
  11. Complete and print the property owner agreement section, ensuring the owner's name, signature, date, and phone number are included.
  12. Fill out the tenant agreement section by entering the tenant's printed name, signature, date, and phone number.
  13. Review all the entered information for accuracy, making sure no required fields are left incomplete.
  14. Once confirmed, save changes, and download a copy of the filled-out form for your records. You can then either print the form or share it as instructed.

Get started now to complete your Columbus Water Tenant Billing Agreement online!

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How can I get help paying my water bill in Columbus Ohio?

The Low Income Household Water Assistance Program provides eligible Ohioans assistance paying water and wastewater bills. The program runs from October 25th, 2021 until September 30th, 2023. Call our 24-hour appointment hotline at 614-969-0978 to schedule an appointment at any time.

Our customers are billed bi-monthly for water and/or sewer charges. Therefore, customers receive 6 bills a year. If your account starts with 02, 04, 10 or 16 you will receive your bills in the months of January, March, May, July, September and November.

Payment Locations: Visit our Payment Locations page for in-person pay or for the mailing addresses. Western Union, Kroger, Meijer, Giant Eagle, Walgreens and others accept Columbus utility bill payments too. For locations please visit Western Union or call 1-800-325-6000.

Our one-time payment option allows you to quickly and securely make an online water bill payment....Steps to make a one-time payment: Visit Link.CWWGA.org/pay-my-bill. Enter your customer number and account number (enter all digits, including zeros) Follow the prompts to make your payment.

Our Customer Service Center can assist you with establishing new service. They will need to get some information from you and obtain a meter reading from the property. The number is 614-645-8276. Representatives are available to take your call Monday through Friday 7:00 a.m. to 6:00 p.m.

Western Union, Kroger, Meijer, Giant Eagle, Walgreens and others accept Columbus utility bill payments too. For locations please visit Western Union or call 1-800-325-6000. Please be aware that contracted vendor payment locations charge a convenience fee.

To stop your water and sewer service, please call Customer Service at 706-649-3400 between the hours of 8:30 am and 5:30 pm, Monday through Friday. We request at least one working day (24 hours) prior to your move to have service discontinued and to have a final water bill prepared for your current mailing address.

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