Get Citi Prepaid Fraud Europe Form

The Citi Prepaid Fraud Europe Form is an essential document for reporting unauthorized or fraudulent transactions on your prepaid account. This guide will provide you with clear and concise instructions to help you fill out the form accurately and ensure prompt processing.

Follow the steps to complete the form effectively.

1. Click ‘Get Form’ button to obtain the form and open it for editing.
2. Begin by entering your name exactly as it appears on the card in the designated field. This helps to verify your identity.
3. Next, provide your complete address, including street, city, state, and zip code. Accurate details are crucial for communication.
4. Fill in your phone number(s) to enable quick contact in case further information is needed.
5. Include your email address in the specified field. This may assist in email notifications regarding your claim.
6. In the section for your account number, clearly state the account number that has fraudulent charges.
7. List the transactions you believe are fraudulent by indicating the date, merchant, and amount in the designated table. If necessary, attach the transaction history as mentioned.
8. Confirm that you or anyone authorized did not receive any benefits from the fraudulent transactions by checking the appropriate box.
9. Indicate the status of your card by circling the relevant option: lost, stolen, never received, or in your possession during the unauthorized transaction. If your card was stolen, provide the date, and if applicable, the police report details.
10. If you suspect someone used your card without permission, write the names and addresses of these individuals in the provided fields.
11. Give a brief description of how you think the unauthorized individual accessed your account in the reason section.
12. Provide signatures of all authorized users on the account where indicated. Make sure these are legibly printed.
13. Sign the form as the primary cardholder. This signature affirms your understanding of the investigation process and your commitment to cooperate.
14. Once the form is completed, you can either mail it to the specified address or fax it if preferred. Make sure to send it to Citi Prepaid at PO Box 6135, Sioux Falls, SD 57117-6135 or fax to 1-855-566-7626.
15. After sending the Declaration, regularly check your account within 45 days to monitor for credits related to the fraudulent charges.

Take the necessary steps to protect your account and file the Citi Prepaid Fraud Europe Form online today.