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  • Xikar Retailer Warranty Return Log 2020

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How to fill out the Xikar Retailer Warranty Return Log online

The Xikar Retailer Warranty Return Log is essential for documenting warranty exchanges for your customers. This guide will assist you in seamlessly completing the form to ensure proper processing of warranty claims.

Follow the steps to complete the warranty return log online

  1. Click ‘Get Form’ button to obtain the document and open it in the editor.
  2. Fill in your retailer name and account number in the designated fields at the top of the form.
  3. Enter your address in the appropriate section to ensure accurate shipping of the returned item.
  4. Record the date of the return and the consumer's name, model of the product, and reason for return in the provided fields.
  5. Check the boxes corresponding to the troubleshooting steps that have been completed: 'Bleed', 'Clean', 'Refill', and 'Replace'. Initial each entry to certify that these steps were attempted.
  6. Ensure that a manager's or owner's review and signature is obtained on the form before submitting it.
  7. Use the space provided on the second page of the log to list any additional items requiring troubleshooting.
  8. Once all required fields are completed, save your changes, and download or print the form for submission.
  9. Mail the defective product along with the completed Retailer Warranty Return Log to the provided address for Xikar warranty processing.

Begin your document completion process online now!

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The return policy for Xikar focuses on customer satisfaction and quality assurance. If you have an unaltered product that is defective, you can return it through the Xikar Retailer Warranty Return Log. Make sure to keep your receipt and contact your retailer for the return process. This way, you can ensure a smooth and efficient return experience.

Amazing lighters for both pipe and cigar smokers, we are proud at eLighters to offer a wide selection of their magnificent lighters made in Japan.

Call our Consumer Hotline: 1-866-676-7380 8:30-5:30cst Monday-Friday or email us at info@xikar.com!

End-Users: Please visit https://.xikar.com/xi-warranty to begin the new warranty return process. Retailers: Over the counter returns are not applicable to the lifetime warranty. Please have the customer send in their return via xikar.com. If this is a store item or new product, please reach out to your rep.

Sporty, Modern Lighters for a Great Value: Xikar Xikar lighters start a little over $60 and can cost over $100, but the brand is one of the best known when it comes to innovation, style, and performance. The company's lifetime warranty also sets it apart.

Visit .XIKAR.com/xi-warranty to request warranty service and we will help you resolve any issue. XIKAR reserves the right to repair, or replace at our discretion. Returned items may be replaced with a refurbished equivalent, depending on the age and condition of the return.

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