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100 Lackawanna Avenue Scranton, PA 18503 570-963-4590 PHILADELPHIA DISTRICT OFFICE PA Public Utility Commission 801 Market Street Philadelphia PA 19107 215-965-3721 ALTOONA/PITTSBURGH DISTRICT OFFICE PA Public Utility Commission 245 William Pitt Way Pittsburgh, PA 15238 412-423-9310 MOTOR CARRIER ENFORCEMENT HEADQUARTERS P.O . Box 3265 Harrisburg, PA 17105-3265 717-783-5010 Pennsylvania Public Utility Commission Commonwealth Keystone Building P.O. Box 3265 Harrisburg, PA 17105-3265 www.puc.pa.g.

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PA Office of Attorney General (OAG) investigates trade practices in the distribution, financing and furnishing of goods and services for possible unfair and deceptive conduct in PA. Submit a complaint online or call (717) 787-9707 or (800) 441-2555.

A formal complaint is a complaint made by an employee, representative of employees, or relative of an employee who has provided their written signature for the complaint. Formal complaints are assigned to a Compliance Officer for inspection.

Comments should be addressed to the PUC's Secretary's Bureau and you can go online to print out a formal complaint or formal rate complaint form or call the Secretary's Bureau at 717-772-7777. Consumers may file comments about a utility's proposed rate increase by mailing a form to the PUC's Secretary's Bureau.

Informal Complaints They seek agreement and shared understanding of how to avoid problems in the future. Informal complaints are most appropriate in cases where the allegations are less serious, or the problem is based on miscommunication or a misunderstanding.

The toll-free number is 1-800-642-8544. A customer service representative will be glad to help you. The instructions provided on this page are intended to provide general instruction only. The Commission's Rules of Practice and Procedure, 150 CSR1, contain specific provisions relating to formal complaints.

Informal complaint means a matter that requires follow-up action or investigation by the utility or the commission to resolve the matter without a formal hearing.

The Pennsylvania Public Utility Commission regulates the many essential utility services that Commonwealth residents and businesses rely on every day.

An informal complaint would usually not be in writing or have any provable record of it being made. Formal complaints are usually either in writing or provable in case further action is required.

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© Copyright 1997-2025
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Form Packages
Adoption
Bankruptcy
Contractors
Divorce
Home Sales
Employment
Identity Theft
Incorporation
Landlord Tenant
Living Trust
Name Change
Personal Planning
Small Business
Wills & Estates
Packages A-Z
Form Categories
Affidavits
Bankruptcy
Bill of Sale
Corporate - LLC
Divorce
Employment
Identity Theft
Internet Technology
Landlord Tenant
Living Wills
Name Change
Power of Attorney
Real Estate
Small Estates
Wills
All Forms
Forms A-Z
Form Library
Customer Service
Terms of Service
DMCA Policy
About Us
Blog
Affiliates
Contact Us
Privacy Notice
Delete My Account
Site Map
All Forms
Search all Forms
Industries
Forms in Spanish
Localized Forms
Legal Guides
Real Estate Handbook
All Guides
Prepared for You
Notarize
Incorporation services
Our Customers
For Consumers
For Small Business
For Attorneys
Our Sites
US Legal Forms
USLegal
FormsPass
pdfFiller
signNow
airSlate workflows
DocHub
Instapage
Social Media
Call us now toll free:
1-877-389-0141
As seen in:
  • USA Today logo picture
  • CBC News logo picture
  • LA Times logo picture
  • The Washington Post logo picture
  • AP logo picture
  • Forbes logo picture
© Copyright 1997-2025
airSlate Legal Forms, Inc.
3720 Flowood Dr, Flowood, Mississippi 39232