Get Inside Sales Representative Job Description

Inside Sales Representative duties and responsibilities Communicating with customers. Making outbound calls to potential customers. Developing new leads. Creating and maintaining customer database. Understanding customer needs. Explaining product features and benefits. Closing sales and achieving quotas.

The difference between inside and outside sales is that inside salespeople sell products or services to customers over the phone, internet, or via other remote channels–outside salespeople sell products or services face-to-face.

Essential Inside Sales Skills That Can Power Up Your Sales Team Active Listening Skills. Having an Out-and-Out Product Knowledge. Show Empathy. Time Management. Good Communication Skills. Master Storytelling to Effectively Engage your Clients. Relationship Building Skills. Effective Usage of your CRM.

It's crucial to have good verbal and written communication skills when working as an inside sales representative. This is mostly because you'll be engaging with customers over the phone and pitching your product to them. Your ability to effectively communicate will highly impact whether or not you made a sale.

Sales roles are in high demand and can be very lucrative. One of the fastest-growing sales roles is inside sales, where you use technology to connect with leads to build business relationships. This position is ideal if you want to work in business-to-business sales, software as a service or high-end consumer goods.

Find out more about inside sales salaries, how to get a job in inside or outside sales. The difference between inside and outside sales is that inside salespeople sell products or services to customers over the phone, internet, or via other remote channels–outside salespeople sell products or services face-to-face.

In short, there's no standard “day in the life” of an inside sales rep. The role requires patience, persistence, on-demand creative thinking, and a huge number of phone calls. Sales get made when approaches are tactical, researched, well-informed and tailored to suit. Even then the response can be variable.