Get Financial Ombudsman Service Complaint Form

Filing a complaint through the Financial Ombudsman Service can help resolve disputes with financial businesses. This guide will walk you through each step of completing the online Financial Ombudsman Service Complaint Form, ensuring a smooth process.

Follow the steps to successfully complete your complaint form.

1. Press the ‘Get Form’ button to download the complaint form and open it for editing.
2. Fill out your personal details in the designated section. Include your title, first name, surname, date of birth, address, phone numbers, and email. Ensure all information is accurate.
3. If applicable, provide details for anyone else who is filing the complaint alongside you. Include their personal details similarly.
4. Specify your preferred method of contact. Indicate if you prefer to be contacted via phone or email for correspondence regarding your complaint.
5. Answer whether you have previously used the Financial Ombudsman Service, which helps link records for your case.
6. Detail any practical needs you may have, such as requiring large print or a different language.
7. If you are filing on behalf of a business, charity, or trust, complete the relevant details about the organization, including its name, status (e.g., limited company, charity), and key financial information.
8. Provide information about the financial business you are complaining about, including their name and address.
9. Describe what has happened with your complaint so far. Include dates of previous complaints, any responses received, and whether there has been court action related to your complaint.
10. Clearly articulate the nature of your complaint. Include specific details about the product or service in question, as well as any complaint reference number you may have.
11. In the declaration section, confirm the information you have provided is correct and sign the form. If applicable, include signatures from others involved in the complaint.
12. Finally, review the completed form for accuracy. Once satisfied, you can save changes, download, print, or share the form as necessary.

Complete your complaint form online today to get the assistance you need.