Get Membership Cancellation - Stonningtonvicgovau

This guide provides clear instructions on how to complete the MEMBERSHIP CANCELLATION form offered by Stonnington's aquatic centres. Whether you are ending a direct debit membership or a term membership due to medical reasons, this step-by-step process will help you fill out the form accurately.

Follow the steps to successfully complete your membership cancellation request.

1. Click 'Get Form' button to obtain the form and open it in your document management system.
2. In the 'MEMBER DETAILS' section, enter your first name and last name in the designated fields. Provide your contact number and email address for communication purposes.
3. Select your membership type by marking the relevant option: Swim Only, Fortnightly Direct Debit, Aquatic, Complete Fitness, or Term - Medical only (ensure you attach the required medical certificate if selecting this option).
4. In the ‘Reason for cancellation’ area, provide a brief explanation for your cancellation request. Feel free to elaborate on any specific issues that influenced your decision.
5. Proceed to the ‘CENTRE FEEDBACK’ section. List the facilities or programs you have used during your membership and provide any suggestions you may have for improvement.
6. Rate the service you received in various categories such as Facilities and Programs, Customer Service & Staff, Equipment & Availability, and Cleanliness & Presentation by marking the appropriate box that reflects your assessment.
7. Answer the question about how the centre could have retained your membership, providing any insights that could be beneficial for improvement.
8. Complete the fields for Last Direct Debit Date and Last Day of Membership to document your cancellation timeline accurately.
9. Read the cancellation terms and conditions closely. Ensure you understand the implications of the cancellation, including any fees associated with rejoining after cancellation.
10. Finally, sign the form in the 'Member’s Signature' section and record the staff member’s name who assisted you, along with the date of submission. Save your changes, and download or print the completed form for your records.

Begin your membership cancellation process online today!