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Information Technology Department on Behalf of the Utilities Department Request for Proposal (RFP) Number 160167 for Professional Services Project Title: Interactive Voice Response (IVR) System Preproposal.

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Interactive Voice Response (IVR) is an automated phone system technology that allows incoming callers to access information via a voice response system of pre recorded messages without having to speak to an agent, as well as to utilize menu options via touch tone keypad selection or speech recognition to have their ...

Call Center Solutions that feature IVR software range in price from $16 per user/month to $150 per user/month.

The IVR will greet the caller with a prerecorded message, then provide them with several menu options. For example, users will be asked to press one or say “Service” to be directed to the service department, press two or say “Sales” if they want to speak with someone in the sales department, and so on.

Configuring IVR Call Flow Log in to your account. On the left panel, go to Admin Settings > Call Workflows. On the right panel, click Basic IVR. IVR Menu Name: Enter a name for the IVR call flow. Play Message: Select a message to initiate the IVR call flow.

Typically, a basic IVR system with standard features can cost between INR 10,000 to INR 30,000 per month. However, more advanced IVR systems with customizations and integration with other software and systems can cost upwards of INR 50,000 per month.

Answer Prerequisites. Plan out your routing pathways. Record the greetings. Create the IVR menu(s) and pathways. Set the routing option for the phone line to IVR and select the menu you've created. Test the IVR pathways. Additional resources.

Here are some details illustrating the requirements for a successful IVR: TCP/IP network: the internet network that provides Internet and intranet connectivity. Databases: real-time information that the IVR applications can access. Web/application server: Where the IVR system software is hosted.

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© Copyright 1997-2025
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Form Packages
Adoption
Bankruptcy
Contractors
Divorce
Home Sales
Employment
Identity Theft
Incorporation
Landlord Tenant
Living Trust
Name Change
Personal Planning
Small Business
Wills & Estates
Packages A-Z
Form Categories
Affidavits
Bankruptcy
Bill of Sale
Corporate - LLC
Divorce
Employment
Identity Theft
Internet Technology
Landlord Tenant
Living Wills
Name Change
Power of Attorney
Real Estate
Small Estates
Wills
All Forms
Forms A-Z
Form Library
Customer Service
Terms of Service
Content Takedown Policy
Bug Bounty Program
About Us
Blog
Affiliates
Contact Us
Privacy Notice
Delete My Account
Site Map
Industries
Forms in Spanish
Localized Forms
State-specific Forms
Forms Kit
Legal Guides
Real Estate Handbook
All Guides
Prepared for You
Notarize
Incorporation services
Our Customers
For Consumers
For Small Business
For Attorneys
Our Sites
US Legal Forms
USLegal
FormsPass
pdfFiller
signNow
airSlate workflows
DocHub
Instapage
Social Media
Call us now toll free:
+1 833 426 79 33
As seen in:
  • USA Today logo picture
  • CBC News logo picture
  • LA Times logo picture
  • The Washington Post logo picture
  • AP logo picture
  • Forbes logo picture
© Copyright 1997-2025
airSlate Legal Forms, Inc.
3720 Flowood Dr, Flowood, Mississippi 39232