How do I make a claim to Toyota?

Ready to file a claim? Call us directly at 1-855-999-0518 to submit your claim. Or you can visit your dealership to contact us on your behalf. Still have questions?

How do I make a claim with Smart Cover?

How do I make a claim? You can claim by reporting any fault to us by calling us on03333 449 559, using our live online chat or by sending us an email.

What is the 7 day money back guarantee Toyota?

7-Day Unconditional Money Back Guarantee This means that if you decide you no longer want the vehicle you purchased or leased, you may return it to us for a full refund within seven days from the date of purchase/lease. You have no mileage limits to worry about. You have no vehicle condition standards to worry about.

What is covered by Toyota 5 year warranty?

Mirai warranty covers any defect that is attributable to a manufacturing or assembly fault under normal use for a period of 5 years or 60,000 miles, whichever comes first, with no mileage limitation for the first year.

What is smart cover for cars?

SMART insurance covers your vehicle for scuffed bumpers, minor dents, scratches and chips, many of which may not be covered by your regular insurance and are all too common in day-to-day motoring.

How do I make a warranty claim on my Toyota?

If you would like to request a customer claim form, call the Toyota Customer Assistance Center at (800)331-4331. When you call, please have your vehicle identification number, the current mileage on your Toyota and the names of your selling and servicing dealerships.

How do I claim my Toyota Smart Cover?

When you become aware of any minor damage, this must be reported within 30 days by contacting the Claims line on 0800 077 8713. The Claims team will talk you through the simple steps to assess your claim and arrange your repair. Alternatively, you can claim by downloading the SMART insurance app.

What does smart insurance cover?

A SMART Insurance policy covers you for sudden and unforeseen damage to the lease vehicle which can be repaired using minor damage repair techniques.

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Toyota Customer Claim Form

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Print Form FOR NCDS USE CASE NUMBER TOYOTA Customer Claim Form CUSTOMER NAME AND ADDRESS Mr. First name MI Last name Street address Ms. City State Day phone Zip Code Evening phone Email address Fax Preferred contact location VEHICLE INFORMATION Name s that appears on the vehicle title Is this a leased vehicle Yes No Delivery Date / If yes lessor s name and address Make Model Year Current mileage Vehicle Identification Number Selling dealer and address Dominant Servicing Dealer VEHICLE PROBLEM S Attach legible copies of applicable repair orders or other documents that support your complaint Problem List dealer s which have repaired or attempted repair include city state. Example A/C won t cool properly Autoworld Inc Anytown VA List the date mileage and repair Does the problem currently order number for each repair attempt. exist Check one Has the vehicle been involved in an accident If YES give date of accident B73540 3 500 miles 4/23/99 YES NO Specify damaged area Resolution Sought Return all copies of this form to National Center for Dispute Settlement P. City State Day phone Zip Code Evening phone Email address Fax Preferred contact location VEHICLE INFORMATION Name s that appears on the vehicle title Is this a leased vehicle Yes No Delivery Date / If yes lessor s name and address Make Model Year Current mileage Vehicle Identification Number Selling dealer and address Dominant Servicing Dealer VEHICLE PROBLEM S Attach legible copies of applicable repair orders or other documents that support your complaint Problem List dealer s which have repaired or attempted repair include city state. Example A/C won t cool properly Autoworld Inc Anytown VA List the date mileage and repair Does the problem currently order number for each repair attempt. Example A/C won t cool properly Autoworld Inc Anytown VA List the date mileage and repair Does the problem currently order number for each repair attempt. exist Check one Has the vehicle been involved in an accident If YES give date of accident B73540 3 500 miles 4/23/99 YES NO Specify damaged area Resolution Sought Return all copies of this form to National Center for Dispute Settlement P. City State Day phone Zip Code Evening phone Email address Fax Preferred contact location VEHICLE INFORMATION Name s that appears on the vehicle title Is this a leased vehicle Yes No Delivery Date / If yes lessor s name and address Make Model Year Current mileage Vehicle Identification Number Selling dealer and address Dominant Servicing Dealer VEHICLE PROBLEM S Attach legible copies of applicable repair orders or other documents that support your complaint Problem List dealer s which have repaired or attempted repair include city state. Example A/C won t cool properly Autoworld Inc Anytown VA List the date mileage and repair Does the problem currently order number for each repair attempt. exist Check one Has the vehicle been involved in an accident If YES give date of accident B73540 3 500 miles 4/23/99 YES NO Specify damaged area Resolution Sought Return all copies of this form to National Center for Dispute Settlement P. .

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