Get Swiss International Air Lines Baggage Inventory and Claim Form

Delayed Baggage Compensation: What To Do? Hold onto your boarding pass and your checked luggage receipts. ... Report the damage before leaving the airport after receiving your bags. ... Fill out a damage claim form, or Property Irregularity Report. ... Present your bags for inspection so they can be repaired or replaced.

If you have expenses due to pilfered, delayed, or lost baggage or damaged baggage that can't be repaired by us, please complete this claim form. Once you have submitted your claim, you will receive an acknowledgement email prompting you to attach receipts to support your claim.

If your SWISS flight arrives more than three hours late or is cancelled, you can check your right to claim compensation by using this online form in ance with Art. 7 EC No. 261/2004. Please be aware that this form is to be used exclusively to check your right to compensation.

Reimbursement Limits for Domestic Flights While the airline may give you a line about what they consider a “reasonable” daily limit for reimbursement, by law airlines cannot set an arbitrary limit. If your bag is delayed or lost on a flight within the U.S. your airline must reimburse you up to $3,800.

The maximum baggage liability for flights covered by the Montreal Convention is currently 1,288 Special Drawing Rights (approximately $1,700.00 US) per passenger. This is the most that airlines must pay a passenger for a lost, damaged, or delayed bag.

Under DOT regulations (for domestic travel) and international treaties (for international travel), airlines are required to compensate passengers if their bags are damaged, delayed, or lost.

To make a claim, contact our ​Service Centre. SWISS is only responsible for lost, damaged or delayed baggage as laid down by the Conditions of Carriage. SWISS is not responsible for lost items that are not reported as missing until after the passenger has left the Arrivals area of the airport.

Filing a Baggage Insurance Claim Keep all receipts organized, such as the receipts for what you had to buy during the time your baggage was delayed. You will also typically be required to provide the original receipts or proof of purchase of the items you want to claim when you file a lost or stolen baggage claim.