Get Complaints Form

This guide will provide you with clear, step-by-step instructions on how to fill out the Complaints Form online. It is designed to ensure that users can easily submit their complaints while feeling supported and informed throughout the process.

Follow the steps to complete the Complaints Form online

1. Press the ‘Get Form’ button to obtain the Complaints Form and open it in your editor.
2. Begin by entering your personal details in the 'Your details' section. Fill in your name, address, postcode, and telephone numbers including your home, work, and mobile contacts. Make sure this information is accurate to help us assist you better.
3. In the section regarding gender, select one of the options that apply to you: 'Male', 'Transgender Male', 'Female', 'Transgender Female', or 'Prefer not to say'. This helps us understand our user demographics.
4. Next, indicate your age group by selecting one of the options provided such as 'Under 18', '18 to 25', '26 to 40', '41 to 59', '60+', or 'Prefer not to say'.
5. Provide information about your ethnic origin by selecting the appropriate category that best describes you. Options include various ethnic groups, including 'Black or Black British', 'White', 'Asian or Asian British', and others. You can also choose 'Prefer not to say'.
6. Select your religion from the options provided, including 'Muslim', 'Christian', 'Jewish', 'Other', 'None', or 'Prefer not to say'.
7. Indicate whether anyone in your household has a disability by selecting 'Yes' or 'No'. This information is confidential.
8. Next, identify which stage of the complaints process you are currently in by selecting 'Stage 1', 'Stage 2', or 'Stage 3'.
9. List any officers at ISHA you have dealt with in the provided space. This helps us track your interactions.
10. In the details section for your complaint, provide a comprehensive description of your issue. Use the space provided to include all relevant information.
11. Specify any actions you would like us to take in response to your complaint in the designated area.
12. Finally, remember to sign the form and include the date. After completing the form, you can save your changes, download it, or print it for submission.

Complete your Complaints Form online today, ensuring your concerns are heard and addressed.