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Cisco Unified Communications Operating System Administration allows you to configure and manage the Cisco Unified Communications Operating System. Administration tasks include the following examples: • Check software and hardware status.

It is an IP-based communications system that allows you to contact your coworkers or customers through audio or video regardless of physical location. The primary function of CUCM is call processing and phone registration. Essentially, it is the brain of the phone; the physical handsets are just endpoints.

Cisco Unified Communications Manager IM & Presence is highly in demand server which provides true Unified Communication functionalities and rich features like Instant Messaging, Presence Status of the users, File Sharing, Screen Sharing, Remote Controlling etc.

JTAPI — Java Telephony Application Programming Interface. Cisco JTAPI allows custom applications to monitor and interact with the CUCM and Cisco IP phones. TAPI — Telephony Application Programming Interface. Like JTAPI, Cisco TAPI allows custom applications to monitor and interact with the CUCM and Cisco IP phones.

Cisco Unity Connection Administration: A tool used in most of the administrative tasks such as, customizing user settings and implementing a call management plan.

The task is performed by a system administrator who monitors system health, monitors and allocates system resources like disk space, performs backups, provides user access, manages user accounts, monitors system security and performs many other functions.

It is an IP-based communications system that allows you to contact your coworkers or customers through audio or video regardless of physical location. The primary function of CUCM is call processing and phone registration. Essentially, it is the brain of the phone; the physical handsets are just endpoints.