Get ZA Ethekwini Debit Order Authority Application 2016-2024

The account holder signs an agreement with the service provider and provides them with contact and bank account details. This is known as a debit order authority or mandate. The service provider uses a bank or third-party processor like Netcash to deduct the agreed amount of money from the account holders bank account.

If there is a valid authenticated debit order and mandate: You can't dispute the debit order if the money deducted from your account matches the mandate. You can stop (suspend) an authenticated mandate; this will prevent future collections.

Your bank will process the debit orders assuming that the collecting party has a valid mandate in place. These debit orders can be reversed immediately if disputed within 40 days.

A Direct Debit is an instruction from you to your bank that authorises a company to take an agreed amount of money from your account. You won't be able to create a new Direct Debit yourself. You'll need to contact the company you want to pay and they'll arrange for you to complete a Direct Debit instruction.

Standard requirements: Verified and clear identity document copies of each trustee. Proof of residential address of each trustee (E.g. municipal account/telephone account/lease agreement/etc.) Proof of trading address of business (E.g. municipal account/telephone account/lease agreement/etc.)

To set up a direct debit, you complete a direct debit authority form from the company (which is then called a direct debit initiator). The company will tell your bank you have given it authority to pay your bill by direct debit. It must give you at least 10 days' notice before debiting the first payment.

The account holder signs an agreement with the service provider and provides them with contact and bank account details. This is known as a debit order authority or mandate. The service provider uses a bank or third-party processor like Netcash to deduct the agreed amount of money from the account holders bank account.

Query unauthorised debit orders with your bank or the service provider who is processing them, to discuss stopping the debit orders. Ensure that your bank has your correct cellphone number so that you receive SMS alerts when money is deducted from your account and also to receive DebiCheck confirmation requests.