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HK YOOX Net-a-Porter Group Returns Proforma Invoice 2019
Get HK YOOX Net-a-Porter Group Returns Proforma Invoice 2019-2024
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FAQ
You have the right to return products purchased on .yoox.com (the “Website”) by notifying YNAP Corporation (“YOOX”) within sixty (60) days from the day you receive the products.
You have 28 days from receiving your order to: Create your exchange or return here, or, if you are a registered user, by logging in your NET‑A‑PORTER account. Take your return to your nearest drop off point or book your complimentary collection with DHL Express. Send your purchase back to us.
We will deduct a flat Return Fee of USD 6.95 (plus Sales Tax on this fee, where applicable) from your refund.
Return Policy Fill out the Return Form. Make sure the merchandise you return is in its original condition, tags and packaging included, otherwise we will be unable to accept your return and issue a refund. Use the pre-paid UPS Return Label included in your order and leave the package at a UPS drop-off location.
Exchanges and Returns You have 28 days from receiving your order to: Create an exchange or return in your MR PORTER account. Take your return to your nearest drop off point or book your complimentary collection. Send your purchase back to us.
Does Net-A-Porter have free shipping? You can automatically have free standard US shipping if your order is over $150. If your order is less than this, then shipping costs $10 plus tax.
To ensure your return is covered by our free returns policy and reaches us promptly, items must be returned from the same country to which they were delivered. Orders sent back from a different destination may incur additional charges or be delayed by customs.
If you are a registered user, by logging in your NET‑A‑PORTER account under My Orders, select the order number containing the item(s) you would like to return. Click on the "CREATE EXCHANGE/RETURN" button and choose the reason for return. If you'd like an exchange, select your preferred size.
You have the right to return products purchased on .yoox.com (the “Website”) by notifying YNAP Corporation (“YOOX”) within sixty (60) days from the day you receive the products.
You have 28 days from receiving your order to: Create your exchange or return here, or, if you are a registered user, by logging in your NET‑A‑PORTER account. Take your return to your nearest drop off point or book your complimentary collection with DHL Express. Send your purchase back to us.
We will deduct a flat Return Fee of USD 6.95 (plus Sales Tax on this fee, where applicable) from your refund.
Return Policy Fill out the Return Form. Make sure the merchandise you return is in its original condition, tags and packaging included, otherwise we will be unable to accept your return and issue a refund. Use the pre-paid UPS Return Label included in your order and leave the package at a UPS drop-off location.
Exchanges and Returns You have 28 days from receiving your order to: Create an exchange or return in your MR PORTER account. Take your return to your nearest drop off point or book your complimentary collection. Send your purchase back to us.
Does Net-A-Porter have free shipping? You can automatically have free standard US shipping if your order is over $150. If your order is less than this, then shipping costs $10 plus tax.
To ensure your return is covered by our free returns policy and reaches us promptly, items must be returned from the same country to which they were delivered. Orders sent back from a different destination may incur additional charges or be delayed by customs.
If you are a registered user, by logging in your NET‑A‑PORTER account under My Orders, select the order number containing the item(s) you would like to return. Click on the "CREATE EXCHANGE/RETURN" button and choose the reason for return. If you'd like an exchange, select your preferred size.
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