Get Maybank Dispute Form

Filing a dispute with Maybank is made simpler with the online Dispute Form. This guide will help you navigate each section of the form effectively to ensure your dispute is handled promptly.

Follow the steps to complete the Maybank Dispute Form online.

1. Click ‘Get Form’ button to obtain the form and open it for completion.
2. Enter your card number in the designated field. Ensure accuracy as this will help identify your account.
3. Fill in your saving or current account number. This number is essential for processing your dispute.
4. Clearly specify the transaction(s) you are disputing in the provided section. Include the transaction description, statement date, transaction date, and amount in RM.
5. Provide a detailed reason for your dispute. Where applicable, make sure to enclose supporting documents that validate your claims.
6. If you are requesting a Sales Draft copy for reference, acknowledge the RM5.00 fee for this service in the appropriate section.
7. Review the acknowledgment regarding the investigation process. Confirm that you understand the bank’s right to set off any credited sums.
8. Sign the declaration to agree to the terms outlined and to state that Maybank is discharged from all liabilities once the dispute is resolved.
9. Fill in your name, IC/Passport number, contact number, and any additional information required.
10. Email the completed form to disputemgmt@maybank.com.my or mail it to the specified address, ensuring it is submitted within 20 days from the closing date of the billing period.
11. After submission, allow up to 65 business days for the investigation and resolution of your dispute. Be sure to save or download a copy of the completed form for your records.

Complete your Maybank Dispute Form online today to address any issues promptly.