Get How To Return Hughesnet Equipment

Returning your HughesNet equipment is a straightforward process designed to help you avoid unnecessary fees. This guide provides an easy-to-follow, step-by-step approach to ensure all return items are properly packed and shipped back to HughesNet.

Follow the steps to successfully return your HughesNet equipment.

1. Click ‘Get Form’ button to obtain the equipment return form and open it for editing.
2. Ensure you have all the required materials ready for return, including the equipment listed in the return kit and the return label provided.
3. Disconnect the modem by following these instructions: unplug the AC power cord from the outlet, remove the Ethernet cable, and disconnect all other cables from the modem.
4. Carefully remove the radio from the antenna, if applicable, following safety precautions to avoid any potential hazards. Ensure the modem is completely disconnected before attempting to remove the radio.
5. Pack the equipment securely in the return box provided. Place the modem in the middle compartment, the radio in the side compartment, and the power supply in the smaller compartment.
6. Close the box securely and apply the strip of tape to seal it. Place the UPS return label over your address to ensure accurate return shipping.
7. Take the sealed package to a staffed UPS location or provide it to a UPS driver for shipment back to Hughes Network Systems.
8. Optional: If desired, record the return material authorization number and tracking number located on the return label for tracking your shipment status.

Act now and complete your equipment return process online to ensure a smooth return experience.