Get Anz Chargeback

Filing a dispute for a transaction on your ANZ card can be straightforward if you follow the necessary steps. This guide will provide clear instructions on how to complete the ANZ Chargeback form online, ensuring you have the information needed for a successful submission.

Follow the steps to successfully complete the Anz Chargeback form.

1. Click 'Get Form' button to obtain the form and open it in your preferred document editor.
2. Begin by entering your card number in the designated field. Make sure this is accurate as it is crucial for identifying your account.
3. Provide your primary cardholder name. Ensure the name matches the one on your card.
4. In the section that states 'I wish to dispute the following transactions on my ANZ card account,' enter the transaction details including the date, merchant, and amount for each disputed transaction.
5. Select the appropriate reason for disputing each transaction listed. Common reasons to choose from include unauthorized transactions, cancellation issues, or goods/services not received.
6. If applicable, provide additional information about the merchant, such as their name, location, transaction date, and amount, especially if you are unsure about the transaction.
7. In cases where you expected goods or services but did not receive them, indicate the expected service or delivery date, and attach any relevant documents.
8. For disputes regarding automatic payments, state the cancellation date and include a copy of your cancellation instructions to the merchant.
9. If the transaction amount appears altered, enter both the original and altered amounts, and attach proof like a sales voucher or receipt.
10. Should you have made alternate payments, clarify this by indicating the method and date of the original transaction.
11. Ensure to complete page 2 of the form with details about your personal information such as your title, first name, last name, and contact information.
12. Provide a detailed explanation about the dispute in the provided section to assist the review process.
13. Sign and date the form in the appropriate sections, both for the primary cardholder and any additional cardholder if necessary.
14. Once the form is completed, you may save the changes, download, print, or share the form as needed.

Start the process by completing your ANZ Chargeback form online today.