Refund for PRESTO card (Station) (Refund amount at station subject to refund policy)Remboursement de la Carte PRESTO (Gare) (Montant du remboursement la gare soumise la politique de remboursement)Form.
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How to fill out the Refund For PRESTO Card (Station) online
Filling out the Refund For PRESTO Card (Station) form online is a straightforward process designed to assist users in requesting a refund for their PRESTO card. This guide will provide you with a step-by-step approach to ensure a successful and efficient submission.
Follow the steps to complete the refund form online.
- Click ‘Get Form’ button to obtain the form and open it in the editor.
- Begin by entering your PRESTO card information. Please ensure that you print clearly. You will need to fill in the verification number and card number.
- Next, provide the cardholder's last name and first name. Make sure to accurately enter the names as they appear on the card.
- Choose the reason for the refund by selecting one of the provided options: 'Service no longer required', 'Moved', or 'Other'. If selecting 'Other', please provide additional details in the space provided.
- Sign the form in the 'Cardholder’s Signature' section, and input the date in the specified format (mm/dd/yyyy).
- Be aware that a processing fee of 4% will be deducted from the total value to be refunded, as stated in the form.
- After completing the form, you have options to save changes, download, print, or share the form for submission.
Complete your Refund For PRESTO Card (Station) form online today for a smooth refund process.
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What happens if I don't use my PRESTO card?
If you don't have a default set on your card and you forget to tap off at the end of your trip, you'll be charged the fare to the last stop on the train line or bus route and with your fare type and any applicable loyalty discounts applied. This is because the PRESTO system doesn't know where you've travelled to.
How do I transfer money from Cancelled PRESTO card?
Transfer to another card in your account: Sign into your PRESTO account. Select your cancelled/lost card. Choose “Report lost card” from the quick links on the left hand side. Select “Cancel and transfer your balance and details to another card in your account” and follow the prompts.
How do I cancel my TTC monthly pass?
If you do not wish that agreement to be renewed, you must cancel your contract online, or notify Metrolinx at PRESTO Customer Service at 1-877-378-6123, prior to the 23rd day of the 12th month as set out in the Use Agreement.
How do I speak to customer service with PRESTO?
If you have any questions, comments, or problems, you may contact us by any of these methods: Email us by using the form below. Call 1-800-877-0441 weekdays from 8:00 a.m. to 4:00 p.m. (Central Time) Chat with us in Wisconsin live during the week by clicking the red Chat button at the bottom of the page. Write to us at:
Can you cancel a 12 month TTC pass?
If you do not want to renew your TTC 12 Month Pass, you will need to sign in to your My PRESTO Account, click on “Autorenew Settings” and cancel your TTC 12 Month Pass BEFORE the 23rd day of the last month of your 12 Month Pass agreement.
How do I cancel my PRESTO monthly pass?
If the customer does not wish this agreement to be renewed, the customer must cancel the contract online, or notify Metrolinx at PRESTO Customer Service at 1-877-378-6123, prior to the 23rd day of the 12th month.
How do I cancel my PRESTO charge?
Cancelling a PRESTO card is permanent....Cancel your lost/stolen/damaged PRESTO card: By logging into your PRESTO Account through our website (recommended option) By logging into your PRESTO Account and using our Chat feature. By Calling us at 1-877-378-6123.
How do I cancel my PRESTO auto renewal?
"On the Manage Autorenew page, click Remove to cancel your TTC monthly pass, or your 12 Month Pass."
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