Get Laboratory Testing Form For Customer Complaint Enquiry

The Laboratory Testing Form for Customer Complaint Enquiry is an essential document for addressing customer complaints and ensuring thorough testing of products. This guide provides a step-by-step approach to help users fill out this form accurately and effectively online.

Follow the steps to accurately complete the form.

1. Click ‘Get Form’ button to obtain the form and open it in the editor.
2. Begin by entering the Complaint Reference Number in the designated field. This number is crucial for tracking the complaint and should be unique to each inquiry.
3. Next, input the Batch Number (BPN) related to the product in question. Ensure this number corresponds with the specific batch that is under scrutiny.
4. Fill in the Specification Reference Number. This should align with the standard specifications that the product was expected to meet.
5. In the Test Description field, provide a brief overview of the testing being performed. Clearly state what the analysis aims to determine.
6. Enter the relevant Specification that applies to the product in question. This information is vital for assessing whether the product meets established standards.
7. Indicate whether a Returned Sample is available for analysis. If so, ensure that the sample is appropriately labeled and referenced.
8. Provide details about the Retention Sample, if applicable. This may include where it is stored and how it can be accessed for further testing.
9. Specify the Analysis Method to be utilized for testing. This should match the method outlined in the applicable Standard Operating Procedure.
10. Enter the name of the Analyst responsible for conducting the tests. It's important to have accountability within the testing process.
11. Record the Date on which the analysis is to be performed. Having an accurate date helps in maintaining proper records and timelines.
12. Fill in the Book/Page Reference that denotes where the results will be kept for future reference.
13. After completing the form, make sure to check the results noted by the designated reviewer in the field labeled Results Checked by.
14. Finally, confirm the File Location for storing this completed form, ensuring it can be easily accessed later.
15. Once all fields are duly filled, save your changes. You may choose to download, print, or share the completed form as necessary.

Complete your Laboratory Testing Form for Customer Complaint Enquiry online today to ensure a swift resolution to your concerns.