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                Get Grievance/appealrequestform
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How to fill out the GRIEVANCE/APPEAL REQUEST FORM online
Filling out the GRIEVANCE/APPEAL REQUEST FORM online is a straightforward process designed to address any issues related to treatment or claims. This guide will provide you with clear step-by-step instructions to ensure your grievance or appeal is submitted accurately and effectively.
Follow the steps to complete your grievance or appeal request online.
- Click ‘Get Form’ button to obtain the form and open it in your preferred online editor.
- Enter the member's name in the designated field. This should reflect the name of the person whose treatment is being questioned.
- Input the member ID number in the appropriate box. This is essential for identifying the member's account.
- Fill in the member's date of birth accurately to ensure proper verification.
- If applicable, provide details of an authorized representative. This can include their name and ensure you have the necessary Appointment of Authorized Representative form completed.
- Include a valid phone number for contact purposes, ensuring that it is active and monitored.
- Fill out the address of the member, making sure it is current and correctly formatted.
- In the ‘Service or Claim Number’ section, provide the relevant identification number that pertains to the service you are disputing.
- Enter the provider's name and the date of service relevant to your grievance or appeal.
- In the explanation box, write detailed information regarding your grievance or appeal. Include your expected resolution, and if necessary, attach additional pages for more comprehensive detail.
- Finally, ensure that the member (or authorized representative) signs the form. Include the date of signing and state the relationship to the member if applicable. After reviewing all information for accuracy, save your changes, and download or print the completed form for submission.
Take the next step in addressing your concerns by completing your documents online.
An appeal is a request for us to reconsider our decision. You must file an appeal within 60 days of the adverse benefit determination. An appeal may take up to 30 days to process. If you need us to expedite the grievance or appeal process, call us at 800-444-9137 (TTY: 711).
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