Prior Authorization Form General Request Form This form is based on Express Scripts standard criteria and may not be applicable to all patients; certain plans and situations may require additional.

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How to fill out the 877 251 5896 online

Filling out the 877 251 5896 form online is an important process for managing prior authorizations in healthcare. This guide provides clear, step-by-step instructions to assist users in completing the form accurately and efficiently.

Follow the steps to complete the 877 251 5896 form online

  1. Press the ‘Get Form’ button to access the form and display it in your document editor.
  2. Begin by entering the patient's first and last name in the designated fields for patient information.
  3. Provide the patient's ID number and date of birth, ensuring accuracy to avoid delays.
  4. Input the diagnosis and the corresponding ICD code related to the patient's condition.
  5. Fill in the prescriber information, including their name, DEA/NPI number, phone number, and fax number.
  6. Insert the prescriber’s address, state, and ZIP code for proper identification.
  7. Specify the medication and strength being requested, along with the quantity needed and days of supply.
  8. Detail any other medications or therapies that have been tried, and include reasons for any failures, as well as additional information deemed important for the review.
  9. The prescriber must sign the form, including their office contact name, date, and phone number to validate the submission.
  10. Finally, review all the provided information for accuracy, then save your changes, download, print, or share the completed form as needed.

Complete the 877 251 5896 form online today for efficient prior authorization management.

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Contact support

How do I speak to a human at Express Scripts?

Tell us a little about your needs or challenges and let's start the conversation. For help with your prescription benefit or prescriptions filled through the Express Scripts Pharmacy, call Patient Customer Service at the number on your prescription ID card or call 800.282. 2881.

Prior authorization (PA) requires your doctor to tell us why you are taking a medication to determine if it will be covered under your pharmacy benefit. Some medications must be reviewed because they may: Only be approved or effective for safely treating specific conditions.

The Express Scripts PharmacySM tries to contact your doctor to suggest either changing your prescription to a higher strength or asking for a prior authorization. If the pharmacists don't hear back from your doctor within two days, they will fill your prescription for the quantity covered by your plan.

Prior authorization ensures that you get the prescription drug that is right for you and that is covered by your benefit. If it's determined that your plan doesn't cover the drug you were prescribed, you can ask your doctor about getting another prescription that is covered. You'll receive it for your plan's copayment.

Please call us at 800.753. 2851 to submit a verbal prior authorization request if you are unable to use Electronic Prior Authorization. Prior Authorization criteria is available upon request.

If your prescription requires prior authorization, you or your doctor can initiate the prior authorization review by calling Express Scripts at 1-800-753-2851.

Protect your personal information: Express Scripts may need to reach out to you by either call or email to clarify your prescription information for order processing or alert you about an unpaid balance.

To get started, grab your Express Scripts ID card and visit .express-scripts.com. If you have questions, please call Express Scripts toll-free at 866‑685‑2792 (non-Medicare enrollees) or 888‑416‑3326 (Medicare enrollees).

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