Page 1. The Florida Bar. 651 E. Jefferson Street Tallahassee, Florida 32399- 2300. Toll Free 1-866-352-0707 (ACAP). IMPORTANT INSTRUCTIONS YOU .

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How to use or fill out the ACAP Inquiry/Complaint Form And Instructions - The Florida Bar online

This guide provides clear and comprehensive instructions for completing the ACAP Inquiry/Complaint Form from The Florida Bar online. It is designed to assist users of all experience levels in successfully submitting a complaint or inquiry.

Follow the steps to complete the ACAP Inquiry/Complaint Form.

  1. Click the ‘Get Form’ button to access the inquiry/complaint form and open it for editing.
  2. Begin filling out Part One—Complainant Information. Provide your name, address, email address, and phone number. If you have contacted ACAP previously, include your ACAP reference number. Indicate if the complaint relates to a matter currently in litigation.
  3. Proceed to Part Two—Attorney Information. Enter the name and Florida Bar Number of the attorney you are complaining about, along with their address, email, and phone number. This information is crucial for accurate processing.
  4. In Part Three—Facts/Allegations, describe specifically the issues you are raising. Present the details in chronological order and provide dates when possible. Attach any additional pages needed for your explanation.
  5. For Part Four—Witnesses, you may list any witnesses who can support your allegations. Attach a separate sheet with their names, addresses, and telephone numbers, along with a brief description of their testimonies.
  6. Complete Part Five—Signature. You must sign the form and certify under penalty of perjury that your allegations are truthful. Note that unsworn complaints will not be considered.
  7. Once all sections are complete, review the document, save your changes, and prepare to send. You may also have options to download or print the form.

Start filling out the ACAP Inquiry/Complaint Form online to submit your concerns effectively.

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How long do you have to file a bar complaint in Florida?

Inquiries raised or complaints presented by or to The Florida Bar under these rules shall be commenced within 6 years from the time the matter giving rise to the inquiry or complaint is discovered or, with due diligence, should have been discovered.

The Florida Bar operates the Attorney Consumer Assistance Program (ACAP) for consumers who have questions or concerns about a lawyer's conduct and who are open to resolving their concerns without filing a disciplinary complaint. ACAP personnel are available from 9:00 a.m. to 5:00 p.m. Monday through Friday.

Charging excessive fees, refusing to give the client his or her money, stealing the client's money, or misplacing the client's money are clear indicators of an ethics violation.

The toll-free ACAP Hotline (866-352-0707) may be able to assist those persons who have a problem with an attorney but are also open to a possible resolution of the problem without filing a disciplinary complaint.

The toll-free ACAP Hotline (866-352-0707) may be able to assist those persons who have a problem with an attorney but are also open to a possible resolution of the problem without filing a disciplinary complaint.

The 3 Most Common Complaints I Hear About Lawyers Communication (or lack thereof) Fee proportionality. Lack of proper analysis.

Florida Attorney General's hotline helps victims of any type of fraud or unfair trade practices get the assistance they need; toll-Free 1-866-966-7226.

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