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  • Optumrx Reimbursement Form

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PRESCRIPTION REIMBURSEMENT REQUEST FORM Use this form to request reimbursement for covered medications purchased at retail cost. Complete one form per member. Please print clearly. Additional information.

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How to fill out the Optumrx Reimbursement Form online

This guide provides step-by-step instructions on completing the Optumrx Reimbursement Form online. Following these directions will help ensure your request for reimbursement is processed smoothly and efficiently.

Follow the steps to accurately complete the reimbursement form

  1. Click ‘Get Form’ button to obtain the form and open it in the editor.
  2. Begin by filling out the member information section. This includes providing details such as your RxGroup and Member ID, which can be found on your ID card. Clearly print your last name, first name, and middle initial. Enter your mailing street address, city, state, and ZIP code. Indicate whether the prescription is for yourself, a spouse, or a dependent. Additionally, include your date of birth and gender.
  3. If you are the custodial parent requesting reimbursement for a child under the age of 18, complete the custodial parent information section. This includes the legal custodian's name, contact phone number, and address where payment should be sent. Ensure you meet the eligibility requirements outlined.
  4. In the physician and pharmacy information section, provide the prescribing physician's name and phone number, as well as the dispensing pharmacy's name and contact number. Next, select the suitable reason for your reimbursement request from the provided options.
  5. Review the acknowledgment section. You must certify that the requested medications were received, are for the patient mentioned, and are not for on-the-job injuries. Sign and date this section to confirm your acknowledgment.
  6. After completing the form, attach the original pharmacy receipts for each medication. Verify that each receipt contains all required information as outlined in Section A.
  7. Once all sections are complete, print page 2 of the form if applicable, and ensure that your submission is free from errors. Then, send the completed form along with the pharmacy receipts to the specified address: OptumRx Claims Department, P.O. Box 29044, Hot Springs, AR 71903.
  8. Make sure you retain copies of the completed form and receipts for your records. Monitor your submission for any updates or requests for additional information.

Take the next step and complete your Optumrx Reimbursement Form online today!

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Contact support

To return a product, please contact the Optum Store customer care team by phone at (855) 946-4463 or by email at support@store.optum.com. The care team will provide you with a free return shipping label and walk you through the return process.

Send completed form with pharmacy receipt(s) to: OptumRx Claims Department, P.O. Box 650334, Dallas, TX 75265-0334 Note: Cash and credit card receipts are not proof of purchase. Incomplete forms may be returned and delay reimbursement. Reimbursement is not guaranteed.

How does OptumRx home delivery work? Order up to a 90-day supply of medications you take regularly. Submit your order online, through the app, by phone, or mail. OptumRx fills your order, ships it to you, and lets you know when to expect your delivery.

Choose between OptumRx home delivery or at nearly 9,700 CVS Pharmacy locations. Your doctor can send an electronic prescription. Register at optumrx.com. Bring in your prescriptions or empty prescription bottles and the pharmacist will do the rest.

OptumRx is an affiliate of UnitedHealthcare Insurance Company.

6800 W 115th St, Suite 600 Overland Park, KS 66211-9838 NCPDP: 1718634 Call 1-800-791-7658 – Provide a verbal prescription directly to an Optum Rx provider dedicated pharmacist. Fax 1-800-491-7997 – Send a complete prescription using the Physician Fax Form.

In addition, beneficiaries are responsible for 100% of the prescription cost until an annual $50 individual or $100 family deductible is satisfied.

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