Get Customer Request Form 1) Please Complete The Form In Block Letters

Filling out the CUSTOMER REQUEST FORM is an essential step for processing your requests effectively. This guide provides clear, step-by-step instructions to assist you in completing the form online with accuracy.

Follow the steps to successfully complete your form.

1. Click the 'Get Form' button to obtain the form and open it in the editor.
2. Begin by entering your full name as stated on your NRIC in BLOCK LETTERS. This ensures clear identification for your request.
3. Provide your new NRIC number and, if applicable, your Army or Police ID or Passport number. Ensure that these numbers are accurate as they will be used to verify your identity.
4. Fill in your current address. This should be a Malaysia address only, and don’t forget to include your postcode and city.
5. Next, input your email address and state for further communication related to your request.
6. Provide your contact information, including your home phone number, office phone number, and mobile phone number. Make sure these numbers are reachable.
7. Select the type of request you are making by ticking the appropriate box (Change of Details, Retro Claim, or Lost/Stolen/Faulty). If you are making changes to your details, fill in only the personal particulars section. If you are submitting a Retro Claim, attach your original receipt and include the total purchase amount. For Lost/Stolen/Faulty claims, indicate the status of your card and attach the faulty card after cutting it in half.
8. Include your Station Account number and ensure that the operator or station stamps the form.
9. Sign the form, indicating your agreement and authenticity, and include the date of completion.
10. Once all information has been accurately filled out, save changes, download the form, print it, or share it, as necessary.

Complete your CUSTOMER REQUEST FORM online today to ensure your requests are processed swiftly.