Get Transpennine Express Compensation Form

Filing a compensation claim with Transpennine Express can seem daunting, but it is a straightforward process when you have the right guidance. This comprehensive guide will walk you through each step of filling out the Transpennine Express Compensation Form online, ensuring that you provide all necessary information for your claim.

Follow the steps to complete your compensation claim form successfully.

1. Click ‘Get Form’ button to obtain the Transpennine Express Compensation Form and open it in your text editor.
2. Provide your personal details in the designated section. Fill in your first name, last name, and title. Ensure you use block capitals and black ink for clarity.
3. Enter your contact information, including your home and daytime telephone numbers, email address, and full address, including house name or number, town/city, and postcode.
4. Specify your journey details. Fill in the scheduled departure and arrival times (in hh:mm format), the dates of your travel (in dd/mm/yy format), and the stations where your journey started and finished.
5. Indicate the type of ticket you purchased and the ticket number. If applicable, include details about whether you bought a daily, weekly, or season ticket.
6. Document the length of the delay you experienced during your journey. Refer to the Passenger's Charter for guidance on which delays are eligible for compensation.
7. Attach any used tickets as per the instructions provided. Make sure to affix your used ticket securely—do not staple it to the form.
8. Review your completed form to ensure all provided information is accurate. Sign and date the form to confirm your information is correct.
9. Save your changes and prepare to submit your form. You may download, print, or share the completed form as needed.

Begin your online compensation claim today by filling out the Transpennine Express Compensation Form.