Get Mezzanine Wiki

This guide provides comprehensive instructions on how to fill out the Mezzanine Wiki online. Follow the detailed steps to ensure accurate and complete submission of your request.

Follow the steps to complete your form submission successfully.

1. Press the ‘Get Form’ button to access the form and open it in the editor.
2. Begin by entering your personal information in the customer details section. Fill in your title, initials, first name, surname, ID number, contact person, and contact numbers. Include your email address and physical address, ensuring all fields are filled accurately.
3. In the handset/device information section, provide the make and model of your device, along with the cellphone number and serial/IMEI number.
4. Move to the blacklisting section and select the appropriate box to indicate whether you are requesting to blacklist or un-blacklist. If you are blacklisting, provide the reason by ticking the relevant box. If you don’t have the serial/IMEI number, include the make, model, and dates of first and last usage.
5. For the date last used and the date stolen/lost, ensure to enter this information accurately, as it is crucial for processing your request.
6. If you are un-blacklisting, follow the instructions to visit your nearest Police station to obtain an affidavit, if the device has been recovered. Make sure to submit any additional required documents on company letterhead if applicable.
7. Review all information for accuracy. Finally, complete the declaration by signing and dating the form.
8. Fax the completed form to the provided numbers: 011 546-9017 or 011 546-9020 for un-blacklisting. Your request will be processed within 24 business hours.
9. If you need further assistance or information, contact Vodacom Customer Care on 082-111.

Complete your documents online today to ensure efficient processing of your request.