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5 ways to deal with a disputed invoice Ask questions and investigate. It's tempting to get defensive when a customer disputes an invoice. ... Help the customer understand they're mistaken. If the customer is in the wrong, don't start accusing. ... Propose a mutually beneficial resolution. ... Escalate… ... Enforce your legal rights.

Invoiced amount is not correct I request you to correct or void this invoice and send me a confirmation in writing ingly within 7 days of the date in this <letter/email>. I assume that you will suspend any further collection measures until this issue is cleared up.

How do you correct an incorrect invoice? Call your customer. You cannot simply correct an error on your invoice. This is because it is now an official document that you can only correct with an official credit or debit note. ... Send a credit note or debit note. Credit note. Was the amount on your invoice too high?

Name, address of the delivery place, and its respective state and code (if the recipient is an unregistered person). The original invoice serial number and date against which the revised/supplementary invoice is being issued. A signature or digital signature of the supplier or authorised person.

To revise an invoice, it must include details such as a unique alphanumeric serial number, invoice date, information about the supplier and recipient, the supplier's signature, etc. A supplementary invoice can be issued to cover upward revisions whereas a credit note can be used to convey a downward revision.

A corrective invoice is one that is issued to correct a mistake contained within an earlier invoice. It must be clear that it is a corrective invoice, as well as the identification of the original invoice being amended (issue date and serial number). It should have its own unique sequential numbering series.

Invoiced amount is not correct Please find attached a copy of the contract. I request you to correct or void this invoice and send me a confirmation in writing ingly within 7 days of the date in this <letter/email>. I assume that you will suspend any further collection measures until this issue is cleared up.