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How to fill out the Front Desk Sales Lead Form User Guide - Reception Academy online
The Front Desk Sales Lead Form is a vital tool for gathering important information from potential guests visiting your hotel. Whether you are familiar with sales lead forms or new to the process, this guide will provide you with the necessary steps to complete the form accurately.
Follow the steps to successfully complete the form.
- Click ‘Get Form’ button to obtain the form and open it in your preferred editor.
- Begin filling out the 'About the guest' section. Start with the 'Day & time of visit', followed by the 'Guest name'. If the visit is made on behalf of a company, make sure to indicate that by answering the 'Is visit made on behalf of a company' question.
- Continue filling out the company details by providing the 'Company Name', 'Position of guest in this company', 'Contact telephone number', 'Contact email', and 'Best time to contact guest'.
- Proceed to the 'About the visit' section. Here, specify the 'Purpose of stay' and indicate whether the guest is inquiring about bedrooms or meeting rooms. Additionally, note how many rooms the guest is planning to book and specify what room types are of interest.
- Fill out the expected check-in date and the number of nights the guest wishes to stay. Also, make sure to ask if the guest is interested in a package rate and detail the specific package they are interested in.
- Document the budget per room per night and inquire about any special requirements the guest may have.
- Next, move on to the 'About the show round' section. Note who conducted the show round, detail the room numbers or room names shown, and record any guest comments made during the show round.
- Finally, gather any other relevant and important information that could assist the sales team in following up with the guest.
- After completing the form, ensure you attach the guest's business card at the bottom of the form. Save your changes, and if required, download, print, or share the filled-out form.
Complete your Front Desk Sales Lead Form online today to optimize your guest engagement!
Fill Front Desk Sales Lead Form User Guide - Reception Academy
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