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PRUSHIELD CLAIM FORM (Manual Submission) (Inpatient / Day Surgery / Outpatient Chemotherapy or Radiotherapy or Immunotherapy or Renal Dialysis) Important Note: The Company does not admit liability.

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How to fill out the PRUSHIELD CLAIM FORM Manual Submission - Prudential online

Filing a claim is an essential part of utilizing your Prudential PruShield benefits. This guide provides a detailed, user-friendly approach to filling out the PruShield Claim Form for manual submission, ensuring you understand each section and requirement.

Follow the steps to complete your claim form accurately.

  1. Click ‘Get Form’ button to obtain the form and open it in the editor.
  2. Fill in your Prudential policy number, which is required to identify your policy and claim.
  3. Complete Section 1 – Life Assured’s Particulars.
  4. Proceed to Section 2 – Hospital Admission Detail/Medical Information.
  5. Complete Section 3 – Admission Details, to be filled out by the life assured’s doctor.
  6. Fill out Section 4 – Admission Details (Organ Transplantation).
  7. Gather all required supporting documents as listed in the form.
  8. Review the form for accuracy and completeness.
  9. Save changes, download, print, or share your completed form as necessary.

Start filling out your PruShield claim form online for a smooth claims process.

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Once approved you should receive the cheque by post within the next 5 to 7 working days if your address in our record is a local address. For foreign addresses, please complete and send us the Payment Instructions Form together with your surrender application form.

How do I check the progress of my claims and whether it has been approved? Login to PRUAccess Plus and check your claim status. We will send you and your agent the status notification via SMS. Contact our call centre at 03-2771 0228. Email us at customer.mys@prudential.com.my. Visit the nearest Prudential branch.

For claims occurring after the policy has been inforce for more than 2 calendar years, we will process the claim within 10 working days.

This website contains important information about your retirement benefits and the transition of those payments to Prudential. If you have questions please contact Prudential for assistance by calling 800-621-1089 weekdays, from 8 a.m. to 6 p.m. ET.

Ensure that all relevant documents as follows are completed: Claim Application form completed by Nominee(s)/Claimant (not required for e-submission) Original or Certified copy of Death Certificate (by staff or Executive/Business Development Manager at PruBSN branch or Prudential Assurance Malaysia Berhad)

Call 877-FOR-PRU1 (877-367-7781) anytime. You can speak to one of our absence professionals or follow the prompts to record your absence or disability information. 2. Log in to .prudential.com/mybenefits.

If you have questions and would like to talk, please contact your account executive or advisor, or reach out to your usual Prudential point of contact. If you're not sure, or don't have the information at hand, please call us at 800-556-8527.

After you file a claim, you should be paid within 14 to 60 days. Errors or investigations can sometimes extend the timeline.

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