Get Return Merchandise Authorization (rma) Request Form - Pantone

The Return Merchandise Authorization (RMA) Request Form is essential for processing the return of products to Pantone. This guide provides clear and concise instructions for completing the form accurately and efficiently.

Follow the steps to complete your RMA request form.

1. Press the ‘Get Form’ button to access and view the RMA Request Form in your browser.
2. Begin by providing your contact information. Fill in the company name, your full name, address, city, state, zip code, and country. Ensure that the phone number and email address are also included, as these will be used for any follow-up communication.
3. Next, enter your order or invoice number. This information helps Pantone track your purchase and process your request more smoothly.
4. In the 'Product Return Information' section, list each product you wish to return. For each item, provide the product name or part number, quantity, and select the reason for the return from the available options: defective, don’t want, or other. Make sure to explain your reason in detail to assist in processing your request.
5. If you have additional items to return beyond what fits on the form, include a separate document listing those items and their reasons for return.
6. Review all the information you have entered to ensure accuracy. Missing details can delay the processing of your RMA.
7. Finally, save your completed form and email it along with a copy of your Pantone invoice to pantonereturns@pantone.com. You should receive a response to your request within one business day.

Complete your RMA Request Form online today to ensure a smooth return process.