Get Content Form

This guide provides a comprehensive overview of how to accurately fill out the Content Form online. Follow the steps outlined below to ensure that all necessary information is captured effectively for submission.

Follow the steps to fill out the Content Form online:

1. Press the ‘Get Form’ button to access the Content Form and open it for editing.
2. Begin by filling out the customer information section. Provide your company name, contact name, address, city, state, phone number, zip code, fax number, and email address. Ensure that all fields marked with an asterisk (*) are completed.
3. In the inverter information section, complete all required fields including model number, MFG number, the distributor from which the inverter was purchased, the PO or invoice number, purchase date, start-up date, and the failure date.
4. Next, describe the failure details. Indicate whether the failure occurred at power-up, constant speed, during acceleration, or during deceleration. Specify the hours of operation at the time of failure and provide a detailed description of the failure, including any visible damage.
5. Fill in the installation details by noting any other components installed in the inverter system. Check all applicable boxes and provide the upstream fuse rating, upstream transformer rating, line voltage, and any other loads on the same power feed. Additionally, indicate the application type, such as fan, pump, conveyor, etc.
6. In the fault history section, enter any error codes from the inverter trip history display. Document the frequency, current, and DC bus voltage for each error code listed.
7. Then, list any parameters that have been changed from the factory default settings. Include details such as carrier frequency, acceleration time, deceleration time, and any other parameter settings.
8. In the other comments section, provide any additional information that may be helpful for Hitachi's review.
9. Finally, select the warranty disposition and inverter disposition from the available options. Ensure your selections are accurate.
10. Once all sections are completed, save your changes. You may then download, print, or share the completed form as required. Please fax or scan/email your completed form to your distributor so they can forward it to Hitachi.

Complete your documents online today for seamless processing.