Get Form Of Complaint (to Be Lodged ) With The Banking ... - Dcb Bank

This guide provides a detailed, user-friendly approach to completing the Form Of Complaint with the Banking Ombudsman for DCB Bank. By following these steps, users can effectively articulate their complaints and ensure that all necessary information is provided.

Follow the steps to fill out the form accurately.

1. Click the ‘Get Form’ button to obtain the form and open it for editing.
2. In the first section, enter the details of the complaint number and date. Ensure you leave these fields blank initially, as they will be completed by the banking office.
3. Address your complaint to the Banking Ombudsman. Specify the territorial jurisdiction and the location of the Ombudsman's office.
4. Provide the name of the bank's branch you are complaining against, clearly stating the bank's full name.
5. Fill in the name and full address of the complainant, including the PIN code and phone or fax number.
6. Identify the name and complete address of the branch or bank against which the complaint is made, along with relevant contact details.
7. Specify the particulars of the bank account involved, including the type of account related to the complaint.
8. Document the date when you initially represented the complaint to the bank, and indicate whether any reminders were sent — include copies as specified.
9. Outline the subject matter of your complaint in the allocated space, ensuring you refer to any relevant clauses as needed.
10. Provide detailed accounts of your complaint, using additional sheets if necessary.
11. Indicate whether you received a response from the bank within one month, and if so, include copies of their correspondence.
12. Clarify the nature of relief you are seeking from the Banking Ombudsman.
13. If applicable, specify any monetary loss you are claiming as compensation.
14. List all documents that you will be enclosing with your form, ensuring that copies of these documents are attached.
15. Sign the declaration section, confirming the accuracy of the information provided, and note that if the form is submitted online, a signature may not be required.
16. If you have a representative, complete the nomination section with their name and address, ensuring they sign in your presence.
17. Once all sections are completed, save your changes. You may download, print, or share the form as needed.

Complete your complaint form online today to ensure your concerns are heard.