Get Dispute Form - Citigroup

This guide will assist you in filling out the Dispute Form for Citigroup online. By following these steps carefully, you can ensure that your dispute is processed efficiently and accurately.

Follow the steps to complete your Dispute Form online.

1. Press the ‘Get Form’ button to access the Dispute Form. This action will open the form in an editor where you can fill in the required information.
2. In the first section, provide the cardholder’s details, including their name, account number, and contact information. Ensure that all fields are filled in correctly to avoid delays in processing.
3. Next, specify the merchant name and transaction details. Make sure to include the transaction date and amount—inaccurate information may complicate your dispute.
4. Select one reason for disputing the transaction from the provided list. Each reason requires specific information, so ensure you fill out the necessary details for your chosen option.
5. In the case of a hotel or airline dispute, document any cancellation details, including the cancellation number if applicable, along with relevant dates and communication with the merchant.
6. If you have documentation (such as proof of cancellation or credit), prepare to fax or mail this evidence alongside your completed form to the appropriate Citigroup contact numbers or address.
7. Review the completed form thoroughly to ensure all information is accurate and complete. Incomplete forms may delay processing.
8. Once finalized, you can save your changes. Depending on your needs, you can download, print, or share the form before submitting it as directed.

Begin the dispute process by completing your Dispute Form online today!