Get Fedloan Dispute Form

Please contact the FSA Ombudsman's Office at 1-877-557-2575 (TDD - 1-800-848-0983) or https://studentaid.ed.gov/repay-loans/disputes/prepare/contact-ombudsman. The FSA Ombudsman's Office is a neutral, informal, and confidential resource to help resolve disputes about your Federal student loans.

Before calling your loan provider to request your refund, you need to know your account number and the amount you want refunded. Loan servicers' phone numbers: FedLoan Servicing: 1-800-699-2908. Great Lakes Educational Loan Services, Inc.: 1-800-236-4300.

Your loan can be discharged only under specific circumstances, such as school closure, a school's false certification of your eligibility to receive a loan, a school's failure to pay a required loan refund, or your death, total and permanent disability, or bankruptcy.

Once the credit bureau receives your dispute, they're legally required to investigate your claim with your loan servicer within 30 days. If your loan servicer confirms that the negative loan information is incorrect, the bureau will remove it from your credit record.

The bureau provides oversight of many financial products, including private student loans, and can assist with disputes. Federal student loan borrowers also have the option of filing a complaint with the bureau. You can submit a complaint through the bureau's online database and follow the process of the dispute.

How to Dispute Student Loans from Your Credit Report Write a dispute letter. It's best to complete this process in writing, so you have a paper trail you can refer back to in the future if needed. ... Gather supporting documentation. Before you send your letter, gather some documentation to support your claim.

That being said, the statute of limitations on private student loans ranges from three to 10 years, but on average, it's six years. Keep in mind that, even if the statute of limitations on your student loans has passed, lenders and collectors can still contact you about paying off the debt.