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Postdischarge Followup Phone Call Documentation Form Patient name: Caregiver(s) name(s): Relationship to patient: Notes: Discharge date: Principal discharge diagnosis: Interpreter needed? Y N Language/Dialect:.

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These services may be covered by insurance but still subject to either a copay or a deductible, so depending on their insurance coverage, the patient may or may not receive a bill. There are three different service levels for telephone calls, and the only difference is the length of the call.

A: Yes. To maintain a complete and accurate medical record, document all clinically relevant telephone calls. Clinically relevant calls include calls pertaining to symptoms, medications, disease process and management, test results and/or patient education.

Answering the Telephone Professionally Proper etiquette suggests that medical office administrative assistants should identify the facility and then their own name when answering a call. Next, the medical office administrative assistant should identify the caller's name in order to refer back to it if needed.

Chapter 13 QuestionAnswerTelephone calls that require the physicians personal attention include___________.Patient requests to discuss abnormal test resultsWhich of the following documents indicates who is responsible for the various types of calls in the office and how the calls are to be handled?Routing list48 more rows

Document all patient telephone conversations in the medical or dental record—including those received and returned after hours. Include the date and time of each contact and when follow-up is completed.

Be specific. Record the content of the call in the patient's record. Include any instructions provided and the patient's understanding of that information. Include your name—or the name of the staff member who took the call—and information about the patient's requests, concerns and issues.

You will ask the patient about his or her health status and discuss symptoms. Personal information, usual daily routines, relevant cultural practices, involvement of family, and relevant stressors and supports. This will help you make the call patient centered.

Be specific. Record the content of the call in the patient's record. Include any instructions provided and the patient's understanding of that information. Include your name—or the name of the staff member who took the call—and information about the patient's requests, concerns and issues.

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© Copyright 1997-2025
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Form Packages
Adoption
Bankruptcy
Contractors
Divorce
Home Sales
Employment
Identity Theft
Incorporation
Landlord Tenant
Living Trust
Name Change
Personal Planning
Small Business
Wills & Estates
Packages A-Z
Form Categories
Affidavits
Bankruptcy
Bill of Sale
Corporate - LLC
Divorce
Employment
Identity Theft
Internet Technology
Landlord Tenant
Living Wills
Name Change
Power of Attorney
Real Estate
Small Estates
Wills
All Forms
Forms A-Z
Form Library
Customer Service
Terms of Service
DMCA Policy
About Us
Blog
Affiliates
Contact Us
Privacy Notice
Delete My Account
Site Map
All Forms
Search all Forms
Industries
Forms in Spanish
Localized Forms
Legal Guides
Real Estate Handbook
All Guides
Prepared for You
Notarize
Incorporation services
Our Customers
For Consumers
For Small Business
For Attorneys
Our Sites
US Legal Forms
USLegal
FormsPass
pdfFiller
signNow
airSlate workflows
DocHub
Instapage
Social Media
Call us now toll free:
1-877-389-0141
As seen in:
  • USA Today logo picture
  • CBC News logo picture
  • LA Times logo picture
  • The Washington Post logo picture
  • AP logo picture
  • Forbes logo picture
© Copyright 1997-2025
airSlate Legal Forms, Inc.
3720 Flowood Dr, Flowood, Mississippi 39232