Get Complaint / Feedback Form - Cairns Audiology Group 2020-2025

Filing a complaint or providing feedback is an important way to express your thoughts and experiences with Cairns Audiology Group. This guide will help you navigate the online Complaint / Feedback Form by offering step-by-step instructions.

Follow the steps to complete the Complaint / Feedback Form effectively.

1. Click the ‘Get Form’ button to access the Complaint / Feedback Form and open it for completion.
2. Enter your name in the designated field to identify yourself as the person providing the feedback or complaint.
3. Fill in the date of the incident in the provided format (DD/MM/YYYY) to give context to your feedback or complaint.
4. Provide your contact details in the specified area, ensuring that the information is accurate to facilitate any follow-up communication.
5. Indicate whether you have addressed your feedback or complaint with the staff member involved by selecting 'Yes' or 'No'.
6. Share the details of your feedback or complaint in the space provided. Describe what happened, including the date, your feelings about the incident, and any attempts to resolve the issue.
7. Specify who your feedback or complaint is about to help the management understand the context.
8. State what resolution you would like to see as a result of your feedback or complaint, offering constructive suggestions if possible.
9. Decide if you would like to be contacted to discuss your complaint and potential resolution by selecting 'Yes' or 'No'.
10. Finally, add your signature to acknowledge your submission, and if applicable, have the staff member taking the complaint sign as well.
11. Complete the form by entering the date it was received in the specified format.
12. Once all sections are filled, you may save changes, download, print, or share the completed form as appropriate.

Start filling out your Complaint / Feedback Form online today to ensure your voice is heard.