Unify Radio Warranty For Free

Before returning any goods purchased through Ubiquiti Shop (whether for technical or non-technical reasons), you must first obtain a "Return Authorisation (RA) Number". The RA number is required for us to efficiently process all your returns, as well as being a tracking number for your own reference.

3-Year Protection NO ADDITIONAL COST: You pay $0 for repairs ? parts, labor and shipping included.

The device comes with three (3) years warranty from the manufacturer, TP-Link.

Once the device(s) are received we then send an order to our warehouse for the replacement(s). Right now it's taking about 1-2 weeks for our team to fulfill and ship replacements. Then we ship the device(s) UPS Ground." That means about 3-4 weeks before I can get a replacement.

What is your refund policy? Official Ubiquiti Store products can be returned within 14 days of their purchase, but are subject to a 15% restocking fee. Products that are damaged or missing accessories will not be refunded. Review the full terms of our policy policy here.

Each Ubiquiti manufactured products (a "Product") is warranted against defects in materials and workmanship for a period of one (1) year from the date of original purchase when used under normal conditions and consistent with applicable Product documentation, subject to the other terms in this Product Warranty.

Each Ubiquiti manufactured products (a "Product") is warranted against defects in materials and workmanship for a period of one (1) year from the date of original purchase when used under normal conditions and consistent with applicable Product documentation, subject to the other terms in this Product Warranty.

(k) Some manufacturers require goods to be returned within 14 days or less in order to secure refund. In such instances the manufacturer's time limit will apply and therefore Unifi will only accept a return within 14 days of purchase or the manufacturer's time limit, if that limit is less than 14 days.