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Your billing cycle starts the day you activate your first line of service or seven days after the device is shipped, whichever comes first. The billing cycle ends 30 days later and your monthly payment is charged 20 days after that.

If your payment has been rejected, maybe your card has expired or there's not enough credit on the balance. Anyhow, a quick check often solves the problem: Check the information provided (card holder, expiry date, billing address...) are correct and correspond to your card details.

Making a Payment for your Mobile Service Note: Partial payments aren't accepted at this time. A one-time payment will have to cover the full balance on your account. To make a one-time payment: Sign in to your online account.

Important Billing Information If your account balance remains unpaid, your service will be suspended after 62 days. You won't be able to make or receive calls and text messages, or use data. If you have a Protection Plan for your device(s), it will be canceled and can't be reinstated.

When purchasing a new Spectrum Mobile device, you can enroll in the Spectrum Mobile Device Payment Plan and pay for the total cost of the device over 36 payments, which will be included on your bill each month.

Manually Reboot Your Receiver Unplug your Spectrum receiver for 60 seconds and then plug it back in. Make sure: Your cables are connected securely. The coax cable is connected to the cable outlet on the wall.

Late Fee: If Subscriber's account is past due, and payment has not been received by the due date on the billing statement, Subscriber may be charged an applicable late fee in addition to Subscriber's past due balance at Spectrum's then current rate.

Your billing cycle end date can't be changed. Sign in to your account online or using the My Spectrum App to view your Auto Pay date. What happens if I miss a payment? As long as your payment information stays up to date, you won't have to worry about missed or late payments.