Systematize Phone License For Free

Teams subscriptions include Teams Phone and enable calls from one Teams app to another. Making and receiving calls to and from landlines and mobile phones on the PSTN in Teams is available with an add-on such as Teams Phone Standard or Teams Phone with Calling Plan or is included in Microsoft 365 E5.

What is the licensing cost for phones in a shared space with Microsoft Teams Voice? For shared phones, there is an $8 common area phone license and then you will need to add a calling plan on to that which is $12 / month. You will not need any additional Office 365 licenses for the shared phone.

A common area phone is typically placed in an area like a lobby or another area that is available to many people to make a call: a reception area, lobby, or conference phone. Common area phones are signed in with accounts tied to a Microsoft Teams Shared Devices license.

Microsoft 365 Business Voice If you're a small or medium-sized business, we recommend purchasing the Teams Phone with Calling Plan license, if it's available in your region. Alternatively, you can purchase a Teams Phone Standard license that will allow you to connect to your preferred third-party PSTN provider.

Microsoft 365 A1, A1 Plus, A5, or A3 (if you purchased E3 prior to its retirement)

Phone System ($8/user/month) Users can make online, peer-to-peer calls using Teams, but they will need an additional Calling Plan add-on to be able to make outbound calls using Microsoft as the PSTN calling provider. Phone System is available as an add-on SKU or is included within the Office 365 E5 plan.

Microsoft 365 licenses and Teams Phone licenses cost example A Teams Phone License continues to be included in the most expensive Microsoft 365 E5 package, but if you are on a business license, E1 or E3 license this cost would be added on top of your existing package.

The dial pad is available for users with a Phone System license, provided they're configured properly. The following criteria are all required for the dial pad to show: User has an enabled Phone System ("MCOEV") license. User has Microsoft Calling Plan, Operator Connect, or is enabled for Direct Routing.

Change a license If you are using Teams admin center, in the Licenses and apps tab on the user details, ensure that the old license is removed and the new license is added before you click Save changes.

A Teams Phone License continues to be included in the most expensive Microsoft 365 E5 package, but if you are on a business license, E1 or E3 license this cost would be added on top of your existing package.