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The TCPA restricts the making of telemarketing calls and the use of automatic telephone dialing systems and artificial or prerecorded voice messages. The rules apply to common carriers as well as to other marketers.

TCPA Exemptions for Commercial Calls/Texts Calling/texting/faxing consumers for emergency purposes. Calling/texting/faxing consumers who have made their facsimile number available for public distribution. Calling a residence with HIPAA-related information or on behalf of a tax-exempt nonprofit organization.

The TCPA restricts the making of telemarketing calls and the use of automatic telephone dialing systems and artificial or prerecorded voice messages. The rules apply to common carriers as well as to other marketers.

To sue for a TCPA violation, you should get a lawyer and make sure you have proof of violation. Record communication between you and the business you want to sue, such as calls and voice messages, and have screenshots of messages.

The TCPA regulation boils down to the following statement: Consumers have the right not to receive unsolicited marketing communications via SMS, and companies should not send consumers automated SMS marketing text messages unless they have obtained a consumer's prior express written consent.

Updated TCPA Rules As of July 20, 2023, even these exempted calls will be limited to no more than three calls in a 30-day period (with the exception of HIPAA-related calls, which are limited to one call per day and a maximum of three per week).

This means that beginning July 20, 2023, callers must limit the number of calls they make to only three calls per consecutive thirty-day period for the first three categories of residential calls above and limit the number of HIPAA-related calls they make to one call per day, with up to three calls per seven-day period ...

What Are the 5 Major Types of TCPA Violations? Unauthorized Prerecorded Voice Messages (Robocalls) ... Unsolicited Text Messages. ... Autodialed Calls to Cell Phones. ... Violations of the Do Not Call Registry. ... Deceptive Caller ID Practices (Spoofing)