Redact Phone Charter For Free

The UPS Store will handle packaging and shipping back to us at no charge to you. Just bring your equipment and tell UPS that you're a Spectrum customer, and they'll take care of the rest. Remember to hold on to your receipt for tracking purposes.

Must already be a Spectrum customer If you cancel your internet subscription and still want to maintain your mobile service, you'll be charged an extra $20 a month, per line, and your Wi-Fi speeds will be reduced to 5 Mbps.

Subscriber must notify Spectrum's Customer Service Department at (833) 224-6603 to terminate Mobile Service.

Yes, you can return your Spectrum equipment to any Spectrum Store. You can also return your equipment by bringing it to a UPS Store during store hours. The UPS Store will take care of the rest. If you can't visit a UPS or Spectrum store, you can request a Home Shipment Return Kit by contacting Spectrum.

Helpful Information Before Canceling You can choose to cancel anytime and receive a refund and/or credit, if any, within the timeframe required by law. Be sure you want to cancel; you won't be able to re-enroll the same device in the Spectrum Mobile Protection Plan after you've canceled.

Ing to the company policy, equipment should be returned to the company within 15 days of cancellation. This is indicated in their terms and conditions and technically they stick to them. A spectrum customer representative will also tell you this when you contact them to cancel or disconnect.

To qualify for our trade-in program, your device must meet the following requirements: It's paid in full. It's able to turn on. It has no liquid damage.

Call Spectrum at (833) 224-6603 to request a return authorization and instructions for returning the device.