Put Signature Release For Free

Our DHL courier will automatically return the next workday. If you also missed our second delivery attempt, you can collect your parcel at a DHL RegionHub. Follow the instructions on your DHL card and on our Track & Trace page.

DHL missing packages: Call 1 (800) 225-5345 ? speak with customer service for a tracking update. Ask neighbors and look for a notice of attempted delivery. You have 30 days to file a claim. Start a claim with DHL here.

By default, all DHL Express deliveries require a signature upon delivery to proclaim the completion of our service. It can also be used by shippers to confirm their deliveries to their recipients for peace of mind.

Tracking online is the fastest way to check the status of your shipment(s). No account, no password required. You just need the waybill number(s). The tracking results provide real-time details of your shipment's progress as it speeds through the DHL network.

Once your shipment has been handed over to DHL Express, the recipient will immediately receive an SMS and/or e-mail message and be informed about the anticipated delivery date. The message contains a link to the ODD system, which can be easily accessed from any smartphone, tablet or PC.

For home delivery to consumers, we only ask for a signature if the shipper has opted for this option. The signature is immediately displayed in track and trace. If the recipient is not at home, a shipment that requires a signature will normally not be delivered.

Have you received a text message that appears to be from DHL Express but you're unsure? We send text messages using our short code 22345 so you can easily identify when the sender is DHL Express.

DHL Express: A 10 digit numeric beginning with 000, JJD01, JJD00, JVGL or a similar variation. DHL Parcel: 10 digital numeric, starting with 3S, JVGL or JJD. DHL eCommerce: Varies from 10 to 39 characters and starts with GM, LX, RX, or up to five letters. DHL Global Forwarding: Comes a few formats.

A "Waiver of Signature" is initiated by the Sender and authorizes delivery of mail at the letter carrier's discretion without obtaining the recipient's signature. " Signature Required" is initiated by the Sender and requires the addressee's signature for delivery of the item. ?Knowledge.

Get proof of delivery DHL electronic proof of delivery lets you get delivery details and an image of the receiver's signature, when captured digitally?usually within an hour of delivery. There's no need to call customer service?now you can view, download, print or email your proof of delivery documents.