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This means that beginning July 20, 2023, callers must limit the number of calls they make to only three calls per consecutive thirty-day period for the first three categories of residential calls above and limit the number of HIPAA-related calls they make to one call per day, with up to three calls per seven-day period ...

What Are the 5 Major Types of TCPA Violations? Unauthorized Prerecorded Voice Messages (Robocalls) ... Unsolicited Text Messages. ... Autodialed Calls to Cell Phones. ... Violations of the Do Not Call Registry. ... Deceptive Caller ID Practices (Spoofing)

The TCPA restricts the making of telemarketing calls and the use of automatic telephone dialing systems and artificial or prerecorded voice messages. The rules apply to common carriers as well as to other marketers.

Maximum of three calls using an artificial or prerecorded voice to a residential number within any consecutive 30-day period for: Non-Commercial Calls. ... Commercial Calls that Do Not Introduce an Advertisement or Constitute Telemarketing. ... Tax-Exempt Nonprofit Organizations.

TCPA (Telephone Consumer Protection Act) It also places restrictions on the use of automatic dialing systems and artificial or prerecorded voice messages. Collections' actions by phone are also regulated under the act. Consumers may file complaints with Federal Communications Commission (FCC) when TCPA is violated.

The New FCC Rules Effective July 20, 2023 The TCPA prohibits prerecorded calls to residential landlines, except in the case of the called party's consent or in case of an emergency. Until July 20, FCC rules had completely exempted debt collection calls and other non-telemarketing calls from this TCPA prohibition.

The TCPA restricts telephone solicitations (i.e. telemarketing) and the use of automated phone equipment. The Act limits the use of pre-recorded voice messages, automatic dialing, and SMS and fax use.

The penalties for not following the TCPA are on a per-violation basis. The standard penalty is up to $500 per violation, which can rise up to $1,500 per violation for knowing or willful violations. These fines can add up extremely quickly because the TCPA allows for uncapped statutory damages.