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To order a new device, please contact us at (833) 224-6603. Replacement devices aren't available online. If you have the Spectrum Mobile Protection Plan, you can file a claim online or by phone.

You have to pay for shipping, insurance, customs duty in India along with GST tax for sending any phone including Google Pixel, Samsung Note, Samsung S series to India. You may be paying much more for a smartphone if you decide to buy from the USA and ship it to yourself in India, the legal way.

Spectrum Mobile devices are covered under a 12-month manufacturer warranty. If your device stops working properly, you may qualify for a replacement.

If your current phone is unlocked and compatible with the Spectrum Mobile network, you can transfer your mobile service to a Spectrum Mobile plan. To find out if your device is compatible with the Spectrum Mobile BYOD (Bring Your Own Device) program, visit our BYOD Check Compatibility page.

Spectrum Mobile is a small mobile virtual network operator (MVNO) that sells affordable phone plans on the Verizon network. Its roster features a handful of phones such as the iPhone 14, Samsung Galaxy S23, Google Google Pixel 7, and more to pair with its phone plans.

If you've paid for your current device in full and would like to upgrade, visit Spectrum.com or a Spectrum Mobile store to purchase a new device. Note: You won't be charged an activation fee when you purchase a new device for an existing line.

If you're looking to buy an unlocked phone, there are many online retailers who sell them including Best Buy, Amazon, Walmart, and eBay. For instance, if you want to purchase a phone from a company like Sprint, Verizon, or AT&T, you can visit their website and order one.

A SIM card is included at no additional charge when you sign up for Spectrum Mobile service. To get a new SIM card, visit Spectrum.com or a Spectrum Mobile store near you. In order to activate your device on the Spectrum Mobile network, you'll need to use the Spectrum Mobile SIM card that's associated with your device.