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To upgrade your service through your online account: Sign in as the primary user. Select Upgrade at the top right. Choose a service (TV, Internet or Home Phone). Select Upgrade Now. For Spectrum Mobile, choose See Savings and follow the prompts. Review the upgrade plan. When you're ready, select Purchase.

You can upgrade your device and activate it on an existing line of Spectrum Mobile service if you've paid for your current device in full or if you qualify for an early upgrade.

You can change your phone number by switching out the SIM card in your phone. You can also contact your cell phone service provider to initiate a number change. If you use an eSIM, you may be able to change your phone number through your provider's website.

To change your data plan on the My Spectrum App: Open and sign in to the app. From the Home tab, scroll down to Services. Select Manage Mobile Data and Plans. Select a device and then scroll down to Switch Plan to view your data plan options.

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Sign in to your Spectrum account. Select the Account Summary tab. Scroll down and select View Plan Details. From here, you can browse your plan and package information, upgrade your services and view current offers.

You can easily make changes to the name or ownership of your Spectrum account by submitting an online form. You can also transfer your Spectrum email address to another account. Review the instructions and complete the form requirements, including the appropriate documentation.

Can I downgrade my Spectrum package? Yes you can. But do not try to do this over the phone. Walk into your local spectrum office with your last service bill in your hand and approach the customer service desk and state how or to what level you want your service to be downgraded to.