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For lost, stolen or damaged devices, you can file a claim on insurance partner 's website or by calling 1-888-881-2622 (M-F, 9 to 9 EST) . For devices with a manufacturer's defect, you can call Verizon at 1-866-406-5154.

How do I file a claim? File a claim on 's website. Call at (888) 881-2622. File a claim through the My Verizon app: Tap the Menu icon in the top left corner. Tap Devices. Scroll to the device that is lost, stolen or damaged and tap Manage device. Tap Lost, stolen, or damaged device? Start a claim.

Open the P360 app by Assurant. Select File a Claim. Make sure you have the information required, then choose Get Started. Follow the step-by-step instructions presented in the app.

Depending on your plan, we'll repair or replace your product, or reimburse you. Each claim is unique and it's possible your product will be replaced with a new or refurbished product. Like most insurance programs, we require you pay a deductible when you file a claim.

There are two methods to submit the form: online and via fax. You can choose the one which is more convenient for you. However, recommends filing the record online. To submit online, besides creating and signing an affidavit, you should then scan it together with your valid ID with your photo.

There is no waiting period. A claim can be filed anytime after purchase if the failure is covered.

How do I file a claim? File a claim on 's website. Call at (888) 881-2622. File a claim through the My Verizon app: Tap the Menu icon in the top left corner. Tap Devices. Scroll to the device that is lost, stolen or damaged and tap Manage device. Tap Lost, stolen, or damaged device? Start a claim.

Cell phone insurance & protection. claims. Verizon.