Fix Date Resolution For Free

The resolution field is a special one, and you can only edit it if you add it to a screen, change it as part of a post function, or set it using an automation.

The resolved date is automatically updated in Jira issues when you set a resolution for it, and a resolution must be set only when the issue is transitioned to the last status of the workflow ("Done", "Closed", etc.).

The "Resolution" field is an important feature in Jira. It specifies the reason an issue is closed and removes the need of having multiple statuses with the purpose of stating why the issue is closed, thus capturing important data for your team while reducing the time you have to manage your workflow.

Add, edit, and delete a resolution Select > Issues. Under ISSUE ATTRIBUTES, select Resolutions. Fill in the form below the existing resolutions. You can edit the name and description at any time.

No, the resolution date cannot be changed, it is set at the time the resolution is set.

The "Resolution" field is an important feature in Jira. It specifies the reason an issue is closed and removes the need of having multiple statuses with the purpose of stating why the issue is closed, thus capturing important data for your team while reducing the time you have to manage your workflow.

Solution Go to the project settings > Workflow; Edit the desired workflow; Find the transition that will reopen the issue and click on it; Navigate to the pop-up and click on Post Functions, then click Add post Function; Add the Clear Field Value event as a post function; Select the Resolution field and click add;

Default issue types Task. A task represents work that needs to be done.Subtask. A subtask is a piece of work that is required to complete a task.Epic. A big user story that needs to be broken down.Bug. A bug is a problem which impairs or prevents the functions of a product. Story.Task.Subtask.Change.

Close a request to mark it as complete From your service project, go to Queues. Select the request you want to resolve. Select the Status and transition it to Resolved.

Resolution Set Using a Screen Locate your Workflow: > Issues > Workflows. Click Edit under Actions for your workflow. Select your the Done transition and Click Edit.Select the Resolve Issue Screen for the Screen field.You must return to the Workflow page and Publish the draft in order for the changes to go into effect.